Facials Lateness & Cancellation Policy

It is important to us at Blomma Beauty to try and accommodate our clients as much as possible. If you need to cancel or reschedule your appointment for whatever reason, please notify us at least 48 hours before the treatment via email, in person, online or by telephone to avoid a charge.

We ask that all clients confirm their appointment with a card. Any bookings without card details will remain unconfirmed and we may offer your appointment to another client. Cancellation for whatever reason within 48 hours of the appointment will incur a charge of 50% of the treatment fee. No shows will be charged the full value of the appointment regardless of whether you have a discount, promotion or voucher for your treatment. 

    Please do not attend your treatment if you have any symptoms of Covid-19 or any other virus such as the flu in order to protect our staff and other customers.

    On Arrival:

    • Late arrival may result in a shortened appointment time in order so as to avoid inconvenience other clients. Clients who arrive late will still be required to pay the full cost of the treatment they have booked. Please make every effort to arrive in a timely manner.

    During Treatment:

    • Your facial therapist wears an apron and can wear a mask and gloves if you prefer
    • There is time designated between each appointment for the treatment station, door handles, products and any other high-touch surfaces to be disinfected with antibacterial spray
    • Your therapist will wash and/or disinfect their hands multiple times during your appointment